Agenda Day 1 | Agenda Day 2 | Agenda Day 3

Day 1 : 15 APRIL 2020

 

9:00 AM – 10:00 AM

Get to the heart of today’s complex travel issues in India’s market with the expertise and vision that only industry leaders can provide. Join us for keynote presentations and panel discussion, where leaders of major travel industry companies and related partners outline what it takes to succeed, and how they are planning to keep succeeding as the industry continues to move forward. Find out their thoughts on what the major game changers will be, how they are continuing to innovate their business models to remain competitive and their plans for the future of the travel industry.

09:00 AM - 09:30 AM:

Keynote Interview | Why India? Why now? Get ready for the next wave of growth

Interviewer: Deep Kalra, Chairman & Group CEO, MakeMyTrip

Interviewee: Philip C. Wolf, Founder, PhoCusWright and Serial Board Director

09:30 AM - 10:10 AM:

Keynote Panel | Capturing the new outbound traveller

Panellists:

  • Aditya Ghosh, CEO, India & South Asia, OYO Hotels & Homes
  • Additional panelists to be announced

Co-Moderators:

  • Philip C. Wolf, Founder, PhoCusWright and Serial Board Director
  • Chetan Kapoor, Co-Founder & COO, videc

10:10 AM - 10:30 AM

ITB India 2020: Buyer's Briefing

10:00 AM - 11:00 AM

10:30 AM - 11:00 AM

C-Suite Talk| Latest insights on the India’s travel market

Vivek Neb, Managing Director, Grail Insights

11:00 AM - 11:30 AM

C-Suite Talk| Conversion in Travel

Ashish Kishore, Managing Director - India, American Express Global Business Travel

11:30 AM - 12:00 PM

C-Suite Talk| Unconventional thinking: What can we do to drive growth?

David McKillips, President – International Development, Six Flags 

12:00 PM - 12:30 PM

C-Suite Talk|Chatbots, AI and the customer journey: How to create adventures in real time

12:30 PM - 13:00 PM

C-Suite Talk|A world beyond cash

Anupam Pahuja, Managing Director, PayPal India

13:00 PM - 13:30 PM

C-Suite TalkThe new business of loyalty: How to deliver value in a very price sensitive market

13:30 PM – 14:00 PM

 

Tours & Activities Talks:

What do Indian travellers crave? Creating relevant and memorable experiences at every touchpoint

13:30 PM: C-Suite Talk: Multi-channel distribution: How to strike the most profitable balance between direct & third-party inventory

Jatinder Paul Singh, COO - Sales & Distribution - India & International Markets, Cox & Kings

14:00 PM: C-Suite Talk: The next great untapped markets

Chitra Gurnani, Co-Founder & CEO, Thrillophilia

14:30 PM: C-Suite Talk: From why to why not: Reinventing mass tourism

Oliver Dlouhy, Co-Founder & CEO, Kiwi.com

15:00 PM: C-Suite Talk

14:00 PM - 14:30 PM

 

14:30 PM - 15:00 PM

 

15:30 PM - 16:00 PM

 

15:30 PM - 16:00 PM

 

Airlines & Transportation Talks:

How are shifting passenger behaviours and transformative technologies disrupting the existing travel ecosystem?

15:30 PM: Talk 1

16:00 PM: Talk 2

16:30 PM: Talk 3

16:00 PM - 16:30 PM

 

16:30 PM - 17:00 PM

 

10:30 AM - 11:00 AM

Global meetings and events forecast

11:00 PM - 11:30 PM

The growth of mega meetings: Is bigger the better?

11:30 PM - 12:00 PM

What Millennials want in MICE

12:00 PM – 12:30 PM

Rethinking luxurious experiences in meetings

12:30 PM - 13:00 PM

Unconventional thinking: A smarter way to run events

13:00 PM - 13:30 PM

Live engagement marketing: How to use social media to promote your events

13:30 PM - 14:00 PM

MICE & Hotels Talks:

How hotels can book more meetings and events

15:30 PM: Talk 1

15:30 PM: Talk 2

15:30 PM: Talk 3

15:30 PM - 16:00 PM

Reserved for NIMA

10:30 AM - 11:00 AM

India and APAC business: Corporate travel outlook

Tarun Kumar Bhakri, Director of Sales, American Express Global Business Travel

11:00 AM - 11:30 AM

The rise of Millennial at work

11:30 AM - 12:00 PM

B-Leisure: How to successfully mix work and play

12:00 PM - 12:30 PM

The new world of loyalty: Why are employees booking outside company travel policy?

 
12:30 PM - 13:00 PM

Taking your travel programme online: Sourcing and implementing online booking tools

13:00 PM - 13:30 PM

Swipe right for the perfect match: How to find the right TMC for you and your company

 

13:30 PM - 14:00 PM

Breaking up is hard to do: How to switch suppliers with less headaches

 

14:00 PM - 14:30 PM

Session by HRS GmbH

Santosh Kumar, Managing Director, India, HRS GmbH

 

14:30 PM - 15:00 PM

15:00 PM - 15:30 PM

How to optimise your accommodation spend

 

15:30 PM - 16:00 PM
16:00 PM - 16:30 PM

A quick starter guide to manage your travel programme: From safety, policy, performance risk, and more

16:30 PM - 17:00 PM

What’s next for corporate travel’s experience: What do today’s Indian travelers want and how companies can adapt / Discovering best practices from leading travel buyers

 

10:30 AM - 11:00 AM

 

Session on tech mega trends

10:30 PM: Talk 1

11:00 PM: Talk 2

Amarnath Lal Das, General Manager - India Travel, Accenture

11:00 AM - 11:30 AM

 

11:30 AM - 12:00 PM

Session on superapps & super travel tech

11:30 PM: Talk 1

12:00 PM: Talk 2: How emerging technologies are reinventing the experience of buying and managing travel

Martin Herbert, Regional Managing Director for India & Sri Lanka, Travelport

12:30 PM: Talk 3

12:00 PM - 12:30 PM

12:30 PM - 13:00 PM

13:00 PM - 13:30 PM

Session on mobility, autonomous vehicle, ride sharing

13:00 PM: Talk 1

13:30 PM: Talk 2

14:00 PM: Talk 3

13:30 PM - 14:00 PM

14:00 PM - 14:30 PM

14:30 PM - 15:00 PM

Session on data & personalization

14:30 PM: Talk 1 

15:00 PM: Talk 2

15:30 PM: Talk 3

15:00 PM - 15:30 PM

15:30 PM - 16:00 PM

16:00 PM - 16:30 PM

Session on gamification & mobile engagement

16:00 PM: Talk 1

16:30 PM: Talk 2

16:30 PM - 17:00 PM

10:30 AM - 11:00 AM

The Indian traveller outlook

Nicolas Mayer, EMEA Hospitality & Tourism Centre of Excellence Industry Leader Partner, PwC

11:00 AM - 11:30 AM

Going digital: How online has shaped Indian travellers’ behaviours

SPEAKERS:

  • Abhijit Mishra, Regional Director, APAC, KAYAK
  • Tarun Tahiliani, Manager, India, KAYAK

11:30 AM - 12:00 PM

Food, festivals and mother tongue: Why are they the keys to success of attracting Indian travelers

14:30 PM: Talk 1 

15:00 PM: Talk 2

15:30 PM: Talk 3

12:00 PM - 12:30 PM

12:30 PM - 13:00 PM

13:00 PM - 13:30 PM

How visual storytelling is shaping the future of destination marketing

13:30 PM - 14:00 PM

The mobile-first marketing strategies

14:00 PM - 14:30 PM

Social media is a new hangout: How does that change and innovate the ways we communicate to Indian travelers?

14:30 PM - 15:00 PM

Content is king: What do Indian travelers like to hear, read and feel?

15:00 PM - 15:30 PM

Digital media innovation: How to use your media tools to drive more engagement and conversion online in India

15:30 PM - 16:00 PM

How to create and engage Indian travelers with your brands

16:00 PM - 16:30 PM

The secrets of building brand loyalty in India

16:30 PM - 17:00 PM

The rise of lifestyle brands


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