Agenda Day 1 | Agenda Day 2 | Agenda Day 3

Day 3 : 17 APRIL 2020

 

10:30 AM - 11:00 AM

C-Suite Talk Cutting-edge thinking to drive India’s outbound market

11:00 AM - 11:30 AM

C-Suite Talk How SMES in travel can outlive the current market scenario

With economic slowdown affecting businesses worldwide, major players are losing traction in the tourism market.  Amidst this changing scenario, Small and Medium Enterprises (SME) sector, touted as the backbone of any nation’s economy, undoubtedly has an uphill battle at hand. The small and medium travel companies with the existing infrastructure and manpower can empower themselves for more business and growth with the use of technology like customer behaviour analysis with the use of AI , Revenue Management in Tour Packages etc. This talk will review various strategies for the empowering of such travel SMEs to enhance their businesses.

Neelkanth Pararath, Managing Director, WebCRS

11:30 AM - 12:00 PM

C-Suite Talk The importance of brand loyalty in travel distribution business

Anand Srinivasan, CCO, Travel Designer Group

12:00 PM - 12:30 PM

C-Suite Talk Yes, Chatbots and Virtual Assistants are different

Aakrit Vaish, Co-Founder & CEO, Haptik

12:30 PM - 13:00 PM

C-Suite Talk Unconventional thinking: How ultra-long-haul flights are changing the outbound tourism market

13:00 PM - 13:30 PM

C-Suite Talk Unique, dynamic and fragmented media consumption in India: Innovative ways to connect and sell to Indian consumers

13:30 PM - 14:00 PM

Sustainable Tourism Talks:

From creating exceptional tours that support sustainable tourism, empowering women entrepreneurs in tourism to how technology can help and the rise of voluntourism

13:30 PM: Talk 1

14:00 PM: Talk 2

14:30 PM: Talk 3

15:00 PM: Talk 4

14:00 PM - 14:30 PM

14:30 PM - 15:00 PM

15:00 PM - 15:30 PM

15:00 PM - 16:00 PM

C-Suite Talk Building the rewards strategy that works: How to target, retarget and retain more customers?

16:00 PM - 16:30 PM

C-Suite Talk | Collective individualism: The changing consumer behaviours in India and what it means for travel

16:30 PM - 17:00 PM

C-Suite Talk | Serving the Super Rich: What do they want and how is it redefining luxury travel

10:30 AM - 11:00 AM

Looking for the next new thing? Meetings at Sea – How cruise lines can be part of MICE

Alexis Puma, Director, Global MICE and Charter Sales and Operations, Royal Caribbean Cruises

11:00 AM - 11:30 AM

Conference session by ITILITE

Mayank Kukreja, CEO, ITILITE Technologies

11:30 AM - 12:00 PM

Tech embrace: How NDC, AI, and chatbots are shaping the future of booking

12:00 PM - 12:30 PM

Who stole my audience? Understanding why attendees come to events (or the other way around) and how to keep them engaged and coming back year after year

12:30 PM - 13:30 PM

Payment Talks

13:30 PM - 17:00 PM

Technologies & Digital Disruption Talks

10:30 AM - 11:00 AM

Session on digital payment & alternative currencies

11:00 AM - 11:30 AM

Reimagining the future of travel search engine

Varun Gupta, Founder & CEO, MeTripping

11:30 AM - 12:00 PM

Conference session by Razorpay

Rahul Kothari, Chief Business Officer, Razorpay

12:00 PM - 12:30 PM

Session on booking & metasearch technologies

12:00 PM: Talk 1

12:30 PM: Talk 2

13:00 PM: Talk 3

12:30 PM - 13:00 PM

13:00 PM - 13:30 PM

13:30 PM - 14:00 PM

Start-up spotlight

13:30 PM: Talk 1

14:00 PM - 14:30 PM

14:00 PM: Talk 2

14:30 PM - 15:00 PM

14:30 PM: Talk 3

15:00 PM - 15:30 PM

15:00 PM: Talk 4

15:30 PM - 16:00 PM

15:30 PM: Talk 5

16:00 PM - 16:30 PM

16:00 PM: Talk 6

16:30 PM - 17:00 PM

16:30 PM: Talk 7

10:30 AM - 11:00 AM

Going where the Indian tourists go: Tailoring travel packages that speak to the Indian heart

11:00 AM - 11:30 AM

Selling trips as a kind of therapy

Paras Loomba, Founder, Global Himalayan Expedition

11:30 AM - 12:00 PM

Growing eminence of outbound markets for Indian travellers and impact to hotel performance

Vidhi Godiawala, Business Development Manager, Central & South Asia, STR

12:00 PM - 13:00 PM

Achieving success in destination marketing through alternatives in tourism

This session will unpack the concept of the triple bottom line (People, Planet, Profit) and explore the possibility of an integration of tourism with the concept of a holistic, sustainable quality of life for communities. Some tourism practitioners have created alternatives that adapt a living system theory which upholds the existence of all living systems, their structure, interaction, behaviour and development. The session will use such case studies and videos to highlight alternatives that seek to create shared values for all tourism stakeholders and debate on the question: Will this kind of approach to tourism aid successful destination marketing? 

K T Suresh, Secretary, Equitable Tourism Options

13:00 PM - 13:30 PM

Making destinations safe for children - A business imperative for sustainable destination marketing

This session will highlight the unique role that tourism industry (organised and unorganised) can play in making a tourism destination safe for children. By showcasing practices adopted by the formal tourism industry and informal/unorganised tourism service providers, the panel will emphasize on the need to integrate child protection mechanisms within the business practices and as business imperative. Recognising the unique position of the tourism service providers to prevent sexual exploitation in one hand and the role of Government and local community members on the other hand, the session will call upon the tourism players to facilitate a multi-stakeholder destination management approach to protect children from any form of exploitation in tourism destinations.

Joyatri Ray, Director, Equitable Tourism Options

13:30 PM - 14:00 PM

The rise of voluntourism

14:00 PM - 14:30 PM

Creating meaningful on-trip experience: How to show your customers that you truly care

14:30 PM - 15:00 PM

Content is king: What do Indian travelers like to hear, read and feel?

15:00 PM - 15:30 PM

How visual storytelling is shaping the future of destination marketing

15:30 PM - 16:00 PM

The mobile-first marketing strategies

16:00 PM - 16:30 PM

Overcoming being data rich but information poor

16:30 PM - 17:00 PM

Creating meaningful on-trip experience: How to show your customers that you truly care


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